Portal Account FAQs
This page features questions about the user accounts available from SiaSky.net. For Frequently Asked Questions about Skynet, please see the primary FAQ page.
There are many reasons an upload or download that should be displayed is not:
The app developer has not updated their app to support accounts yet.
You have been logged out. Please log in.
You're uploading to a different Skynet portal than Siasky.net, or are not uploading through your web browser.
When using Skynet applications, they may save or load data on your behalf. Just like on the traditional web, this happens very often while browsing a website. Some of the saved or loaded material may never even show up in your web browser. In future releases, developers will be able to have more fine-grained control over files that get pinned to your account.
To ensure reliability, files uploaded to Siasky.net are currently limited to 1GB. We're working to greatly improve this cap in a future web portal update.
Not at the moment. We hope to make this feature available in the future, but it's not on our short-term roadmap.
Not at the moment. We hope to make this available in the future, and it's a high-priority issue for our engineering team.
We're aware of this annoyance and working on a solution that balances security and convenience. Expect this to change in a future web portal update.
Coupons are applied in Stripe's checkout interface. See Sign-up & Pick a Tier. If you already have a subscription or have a canceled subscription, Stripe may not present you with a way to use your coupon.
These accounts are distinct, and although we may support cross-application login in the future, these services do not overlap with your account for Siasky.net.
